Please note the following terms and conditions which shall apply when you book an event with us.
Please specify any facilities that may be required in order for you to attend this event.
For the purpose of the Data Protection Act 1998, the data controller in respect of your personal data is ACAT. Your data will be used to administer the event to which you have subscribed and to notify you of future events.
To cancel a booking of an ACAT event or workshop, notice of cancellation must be given by email to alison.marfell@acat.me.uk
If you cancel at least one calendar month prior to the start of the course you will receive a refund of your delegate fee minus a £25 administration fee.
If you cancel less than one month before the event you will not be entitled to a refund.
No refund will be made for non-attendance at the event.
ACAT may consider name changes for attendees if sufficient prior notice is given. Please inform ACAT at least 5 working days prior to the event by phone or email. A change of delegate name, if agreed, will incur an administrative fee of £25.
ACAT will endeavour to deliver events as advertised but there may inevitably be occasions where, in exceptional circumstances, we have to cancel an event. In the case of event cancellation delegates will either be offered an alternative date or a full refund.
ACAT cannot refund any advance, non-refundable travel or accommodation bookings. Please consider this when making arrangements to attend. Please note also that ACAT will not compensate for time spent travelling or away from the place of work.
If a Force Majeure event (war, riots etc) forces cancellation or postponement, ACAT shall assume no liability whatsoever.
ACAT reserves the right to change programme content and presenters.
Any feedback provided by delegates may be used by ACAT in marketing future events unless you advise us otherwise. Any comments will be quoted anonymously.
